Voice over Internet Protocol (VoIP) technology lets you use the internet to make and receive phone calls via different platforms integrated within a system. Only thing is you should have to have a reasonable quality of internet connection to get phone service delivered through your Internet connection. If this is integrated with a CRM system, it will act as a smooth form of communication to interact with sales leads and customers in providing solutions and solving their problems. CRM Asterisk integration will help you connect the call from your CRM system directly.
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Some of the benefits of VOIP communications CRM Asterisk integration is as follows:
• Lower Cost:
When it comes to making and receive phone calls with clients who are located in different parts of the world, it will cost you a bomb in terms of pricing plans from the local phone company and it will be a recurring cost to the company and therefore, it will add a major expense in their budget. Thanks to VOIP system, Asterisk SuiteCRM Integration lets you make and receive phone calls across the globe for FREE.
• Single network for voice and data sharing:
Suitecrm asterisk integration with SuiteCRM will simplify your efforts in managing all the data transfers and communication of business through Asterisk telephony system. This will, in turn, reduces costs and ease your efforts to share the data to receive and send the information. Single solution for data and voice sharing system to manage all the important files of your business.
• Eliminate travel and training costs:
Training is very crucial for every business and is to be given to the clients upon their interest and purchase of solutions. Also, training is one of the important aspects of a product that gives ease of access to a product to the clients and therefore satisfying the customers.However, We all know, training eats up a lot of time of the companies in providing support to the customers and the major cost is involved in travel if the company has to give onsite training to the customers. Here we are, with Asterisk integration with CRM which eliminates travel and training costs of the company whilst providing all these inside offices or in any other place from a computer system.
• Increased Functionality:
Have one phone number ring simultaneously on multiple devices, helping employees stay connected to each other and to customers. Asterisk integration with CRM will help you to communicate with employees internally within an organization or at different workplaces via audio conference and video conference calls. Also, the group meetings can also be taken via web conferences to plan and strategize the tasks to deliver the CRM solutions efficiently.
Since every business is moving at a very rapid speed, every now and then the businesses will have changed and in today’s world, change is the only thing which is constant. Therefore, the communication part plays a vital role in day to day operations of tasks inside and outside the organization. Also, the information is shared in every business aspect in case of any changes in the projects or finalizing the project or revising the project by updating the new items.
Conclusion on CRM Asterisk integration :
Finally, So, it is very important for every business to have such telephony system where you can communicate and share data with the employees and clients to build a fruitful relationship and most importantly which has a very good quality and cost effective.Therefore, SuiteCRM integration with Asterisk telephony is a solution for all the communication challenges and issues. CRM Asterisk integration with SuiteCRM is 100% cost – effective and available for FREE.