Comparing CRM Software with CiviCRM vs. OpenCRX vs. SuiteCRM

By February 7, 2017 March 5th, 2019 SuiteCRM

CiviCRM vs. OpenCRX vs. SuiteCRM

Civi CRM

Civi CRM is designed by Civi CRM LLC.

Short Summary: It’s a fully integrated CRM solution that is made for Small & Medium sized businesses.It is available on all the platforms such as Online, On-Premise, & Mobile.

Description: CiviCRM vs. OpenCRX vs. SuiteCRM: – CiviCRM is web-based, open source (CRM) application aimed at satisfying the requirements.However, non-profit along with other civic-sector organizations. As a non-profit committed to the public good itself, CiviCRM recognizes that growing & hammering strong relationships with customers is about more than monitoring & gathering information of the customer. it is about keeping up relationships with assistants over the period of time.

A small example who uses CiviCRM:

Business size Small-Medium Businesses
Product Users at Company 2-10
Platform Online, On-Premise, Mobile

Market Automation Features

The Market Automation Features assist in creating & marketing new leads for your company.

  • Campaign Management
  • Email Marketing
  • Mailing List Management
  • Multi-Channel Marketing

Sales Automation Features:
Help sales reps close deals & collaborate more closely, so raising their control on the processes & removing the administrative hurdles.

  • Contact Management
  • Lead Management
  • Contact History

Collaboration Features
CiviCRM vs. OpenCRX vs. SuiteCRM 
Features which help allow them to easily collaborate on projects and bring your team together.

  • Document Management
  • Workflow Rules & Management

Customer Service

The relationships are managed by service features with your present customers.

  • Case Management

CiviCRM vs. OpenCRX vs. SuiteCRM

OpenCRX

OpenCRX by CRIXP Corp.

Short Summary: It’s a Professional Enterprise Class Open Source CRM Solution for Small, Medium-sized businesses & large enterprises.it is available across all the platforms such as Online, On-Premise, and Mobile.

Description: CiviCRM vs. OpenCRX vs. SuiteCRM: – OpenCRX is an open CRM solution which satisfies the needs of organizations requiring multifunctional, business-wide coordination of sales generation, sales advertising, fulfillment & service tasks to associates, customers, providers or intermediaries. CRM best comparison is open source CRM  application packaged with business-class features such as job-based security, system-wide/pervading audit trail, accurate platform independence, almost limitless scalability.therefore, the whole lot more in addition to the OpenCRX source code, you also get all the UML models as well as the complete Javadoc.

A small example who uses CiviCRM:

Business size SMBs and Large Businesses
Product Users at Company 2-10
Platform Online, On-Premise, Mobile

Market Automation Features

The Market Automation Features assist in creating & marketing new leads for your company.

  • Campaign Management
  • Campaign Dashboard
  • Email Marketing
  • Social Advertising
  • Product Catalogue

Sales Automation Features
Help sales reps close deals & collaborate more closely, so raising their control on the processes & removing the administrative hurdles.

  • Contact Management
  • Territory Management
  • Quote Management
  • Billing
  • Lead Management
  • Lead Tracking

Collaboration Features

CiviCRM vs. OpenCRX vs. SuiteCRM Features which help allow them to easily collaborate on projects and bring your team together.

  • Document Management
  • Mail Merge
  • Workflow Rules & Management

Customer Service

The relationships are managed by service features with your present customers.

  • Case Management
  • Bug Tracking
  • Customer Self-service Portal

CiviCRM vs. OpenCRX vs. SuiteCRM

SuiteCRM

SuiteCRM by SuiteCRM

Short Summary: SuiteCRM is an enterprise-ready open source CRM solution that’s fully scalable for Small, Medium-sized businesses & large enterprises. It is available on all the platforms such as Online, On-Premise, and Mobile.

Top 10 Leading Open Source CRM Applications of 2017 – SuiteCRM is being called the most effective open source CRM Software. This ground-breaking platform boasts a broad variety of benefits & features. Then the firms may utilize to take their marketing & sales efforts to the next level. CRM best comparison can provide actionable insights into customers & leads, increase sales, boost conversions, & improve both initiation customer attention among plenty of other things. SuiteCRM system is the perfect software for growing companies or businesses given that it is completely customizable, scalable & adaptable to changing needs. This platform gives complete independence to users. Out of their very own servers, businesses can set up their CRM software system behind their firewalls. Now trusted & used throughout the planet by a few of the greatest brands, the SuiteCRM tool is best known because of its ever-changing constant innovation.

Market Automation Features

The Market Automation Features assist in creating and marketing new leads for your company.

  • Campaign Management
  • Campaign Dashboard
  • Email Marketing
  • Social Advertising
  • Social Media
  • Product Catalogue

Sales Automation Features
Help sales reps close deals and collaborate more closely, so raising their control on the processes and removing the administrative hurdles.

  • Billing/Invoicing
  • Contract Management
  • Contact Management
  • Customer Database
  • Territory Management
  • Quote Management
  • Lead Management
  • Lead Tracking

Collaboration Features

Features which help allow them to easily collaborate on projects and bring your team together.

  • Document Management
  • Mail Merge
  • Workflow Rules & Management
  • Employee Directory

Customer Service

The relationships are managed by service features with your present customers.

  • Case Management
  • Bug Tracking
  • Customer Support Tracking
  • Customer Self-service Portal
  • Knowledge Base

Analytics Features

This will help your business critically evaluate sales & other action item metrics.

  • Custom Graphs and Charts
  • Custom Reports
  • Dashboards
  • Pipeline Reports
  • Sales Forecasting
  • Sales Reports

Productivity Features

These features are intended to make your staff more efficient. Features like creating templates of reports or web conferencing software are tremendous productivity boosters.

  • Data Import/Export
  • Email Plug-ins
  • Search
  • Tasks
  • Template Management


Administrative Features

Some of the amazing features in this tool include tracking how much time your employees have spent on a certain task or a customer or using multi-language options & multiple currency features. CiviCRM vs. OpenCRX vs. SuiteCRM

  • Multi-Currency
  • Multi-Language, and
  • Time Tracking

Security Features

Ensure the confidentiality and security of your data.

  • Data Encryption
  • Field-Level Security
  • Group Creation and Management
  • Password Management
  • Roles/Organizational Hierarchy and
  • Security Admin Profiles

Customization Features

  • Customizable Features
  • Customizable Forms and Data Fields
  • Dashboard Customization
  • Development Environment
  • User Interface Customization

Support Features

  • 24/7 Live Project Tracking
  • Email
  • Forums
  • Instructional Videos

 

Industries

  • Automotive
  • Banking & Financial
  • Education
  • Energy
  • E-commerce
  • Real estate
  • Environment
  • Government & Public Administration
  • Manufacturing
  • Hospitality & Travel
  • Information Technology
  • Insurance
  • Internet & Telecommunications
  • Legal & Law Practice

SuiteCRM system is what you’re looking for?

Then, just Sign up for a Free SuiteCRM Demo or Leave us a message and we’ll get back to you right away.

 

Nasir Khan - CRM Author

Nasir Khan - CRM Author

Deployed robust sales, marketing and customer support automation systems and implemented industry best practices/processes across verticals such as BFSI, Manufacturing, Real Estate, IT, ITES, eCommerce, Education etc.,