Starbucks is an international player selling its premium brand of roasted coffee, espresso beverages and coffee based products and accessories. The three major FDI strategies…
Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine,…
Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and…
Customer relationship management software is one of the fastest-growing segments in business software. Gartner expects the CRM industry to reach $36.5 billion by 2017. CRM…
Every year, Software Advice talks with thousands of professionals looking for the right CRM solution for their small business. This provides us with unparalleled insight into…
Customer Retention is the defined as the sequence of the processes followed to attain longevity of the relationship with its customers. In this report we…