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Thanks to Fynsis team for simplifying admission process at foreign universities. You tailored, education CRM solution for FACT business need and enhanced our business opportunities

- Sunil ShahFACT Career Plan

Executive Summary

  • SuiteCRM offers a built-in contacts module that has been customized as Students modules to manage candidates’ profiles and their education preferences.
  • It maintains student’s contact details, educational qualification with scores, preferred course of study and which are preferred universities they would seek admissions for with preferred countries for higher education.
  • With access to all this information in a single click, it is easy for the Fact counselor to serve students more efficiently.
  • In nutshell it gives a holistic view (students 360 degree view) on just opening student detail view within SuiteCRM.

Challenges Faced by FACT

FACT has faced many challenges in encapsulating its multi-variant services in a single application module. Every time they struggle to identify the best universities for students spending more effort and time.

FACT spends a lot of time finding the best match universities for students. It was quite a task to list out the eligibility criteria for each and every university and then suggest the university which is ideal for the student.

The process was very lengthy and time-consuming.

On other hand, FACT is a reputed company who is in the overseas education space and career planning for the last 8 years and they have accumulated a huge amount of data on admission history.

This historic admission data is very valuable and can provide effective insights on what criteria this admission was granted or how those students could be successful in gaining admissions.

FACT wanted to leverage on these best practices as and when new candidates approach them for applications.

Business Solution Provided by Fynsis

Fynsis team understood the key requirements of the FACT team and developed a CRM application complying with all the objectives and business goals.

In a student’s profile view, CRM software will help in searching and suggesting the best universities to students based on their eligibility criteria and send automated mails to students so they can file the application and go for admission. 

Scenario and Customer Use Case:

Historic data of universities will be stored in the CRM. Different universities have their own criteria for the students. CRM finds out universities based on criteria and then maps it to the students’ profile.

Once the students upload their scores, the CRM will send automated mails about the universities based on their criteria.


With Education CRM, FACT was able to expand their horizon in other countries and it was regarded as an ideal service provider for overseas studies and career planning.

The students were greatly satisfied with the CRM application as it has great user experience with a user friendly environment.

Fynsis team has developed a customized reporting tool for FACT.

They can easily access any report to retrieve key information about the students, their preferences and mapping of universities to boost their business productivity.

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About FACT

FACT overseas education is the one stop shop for all higher education needs providing end to end services in counselling, visa guidance, documentation and financial planning. FACT is a pioneer in the field of overseas higher education spreading their services for 21 years. It is indeed a great experience to place 22k students in top tier universities of USA, France, Ireland and Germany. FACT career plan has the credit of having the best overseas education career counselors. FACT offers the following customized services to the students by providing exhaustive VISA Interview Training, Assistance on Academic Documentation, Pre-Departure Counselling, and Guidance on Financial Funding etc. The key highlight is that they have 98% Student VISA Success rate for the USA.

Why We need to choose FACT

The key processes involved in applications process are

Selection of Universities & Program

Academic & Financial Documentation

After applications

Preparations Once you have been accepted – (Admissions Counselling/Visa Guidance)

FACT provides a complete insight of all the colleges that the candidate is eligible to apply including the streams using their sophisticated CRM application. This also in turn helps to shortlist the universities based on candidates SAT, GRE, IELTS and the TOEFL marks. Once the college is chosen based on the criteria’s and available options, FACT provides strong guidance to complete the VISA procedure.

FACT provides individual attention to each and every student right from the day of enrolment to the day when he/she flies out of the country to fulfill their dreams. This is the unique significance and noteworthy characteristic of FACT. FACT provides end to end customer centric overseas education opportunities in a customized fashion by making a long and exhaustive process of admissions in to a more realistic and easy one

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