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FynRahbar CRM-Integrated AI Chat — Smarter Conversations, Stronger CRM

FynRahbar

24/7 AI Chat Assistant
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Turn every website chat into a lead, case, or customer record — automatically.

AI answers instantly, agents take over when needed, and SuiteCRM stays perfectly updated.

Your website chats shouldn’t live and die in the widget.

The Problem

Most chat tools:

  • Don’t connect to CRM
  • Don’t store history
  • Don’t create leads or cases
  • Don’t give agents any customer context
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Which means:
❌ Missed leads
❌ Lost conversations
❌ Manual data entry
❌ Frustrated agents

FynRahbar fixes all of it — automatically.

What It Does

AI-Powered Website Chat, Human Handover & Full CRM Sync

FynRahbar brings together:

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AI Chatbot

Answers instantly from your knowledge base, 24/7.

Live Agent Console

Agents take over complex chats with full context.

Native SuiteCRM Integration

Connect with SuiteCRM flawlessly as its always been a part of it.

  • Every chat → becomes a lead or case in CRM.
  • Every visitor → becomes a contact or prospect.
  • Every message → stored against the right record.

You website becomes a live engagement hub – not just a database.

How It Works

Behind the scenes — simple, automated, powerful.

1. Initialize Chat

Visitor starts a chat → AI detects intent

2. AI Response

AI answers instantly using your shared KB

3. AI Escalation

If needed, AI escalates to a live agent

4. CRM

Agent sees customer details & previous CRM history

5. Automation

Lead/case/contact is created automatically in SuiteCRM

6. Record Saving

The entire chat is logged under the correct record

CRM

Why It Matters

Because CRM means nothing if your conversations aren’t captured

With FynRahbar Chat + SuiteCRM, you get:
✔ Zero manual data entry
✔ No more missed leads
✔ Full chat history stored in CRM
✔ Agents with full customer insights
✔ Real-time visibility of engagement
✔ True end-to-end conversation tracking

Every conversation becomes a business asset.

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Human Handover

When AI needs help, your agents enter the chat smoothly.

FynRahbar’s live agent console gives your team:

  • Live view of the chat
  • Customer identity pulled from CRM
  • Lead/case creation in one click
  • Full history + notes + activities

The moment a human steps in — they’re already fully informed.

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Human Interaction

SuiteCRM Integration

Intelligent automation baked right into CRM – FynRahbar syncs everything with SuiteCRM:

Your CRM becomes real-time, conversational, and complete.

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Auto Lead Creation

every qualified visitor becomes a lead

Auto Case Creation

Support chats become support tickets

Contact Matching

Existing customers are recognized instantly

Chat Transcript Logging

Entire conversation stored as a Timeline entry

Record Preview in Agent Console

Agents see data without switching tabs

Real Use Cases

Designed for businesses that need chat + CRM working together.

Real Impact

Your team stays productive
Your CRM stays updated
Your visitors stay engaged
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Frequently asked questions

What does CRM mean?

CRM stands for Content Relationship Management. Using a CRM platform gives everyone involved in your business a way to manage customer interactions to increase growth.

Is it really free to start?

Yes! You can opt to stay within the free tier for as long as you want to. It’s a great way to get a feel for the platform before deciding to upgrade to take advantage of the more advanced features.

Can I import data?

Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.

FAQ
Module Installer

Setup in Minutes

Easy install → seamless connection → live in no time.

1

Add chatbot

Add chatbot widget to your website
2

Connect CRM

Connect to SuiteCRM using module loader
3

Train AI

Train AI using your KB or FAQs
4

Invite Agents

Invite your agents to the CRM
5

Lead Capture

Start capturing leads & cases instantly

Fast. Secure. Native.

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Keep the Momentum Going

Power Up SuiteCRM with More GenAI Add-ons

Experience the AI Chat tool firsthand with the power of SuiteCRM

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Experience the chat tool with the power of CRM for your company in trail period for entire one month.