Opensource CRM Software Comparison: Zurmo CRM vs. FatFree CRM vs. SuiteCRM

By February 8, 2021 March 18th, 2021 CRM comparisons

Zurmo CRM

Zurmo CRM is designed by Zurmo Inc. Zurmo is a dynamic platform that is rich with top-level features & spectacular capabilities. This software provides a clear view of all accounts & account connections, sales team automation, & effective monitoring of the complete sales pipeline. Companies can use Zurmo to precisely establish the possibility of closure, quickly access essential info the global search function, hence a report on almost any set of records. This tool additionally comes along with inbuilt gamification that’s been shown to significantly increase the user adoption. CRM Software Comparing the expenses of custom CRM frameworks like Fat-Free CRM & Zurmo can be troublesome. In light of the distinctions in every item’s estimating structure, one next to the other correlations aren’t generally conceivable.

Short Summary: It is a new open source CRM solution that is made for Small and Medium sized businesses. therefore, it is available only on an on-premise platform.

Description: Zurmo is an open source CRM application that’s mobile, social, and gamified. We utilize a test-driven strategy for building every aspect of the application. This means you can create &  maintain a custom-built CRM  software comparison system or platform with the reassurance that future updates aren’t going to break your installation.

Market Automation Features

The Market Automation Features assist in creating & marketing new leads for your company.

  • Campaign Dashboard
  • Campaign Management
  • Email Marketing
  • Social Advertising
  • Social Media

Sales Automation Features
Help sales reps close deals and collaborate more closely, so raising their control on the processes and removing the administrative hurdles.

  • Contact History
  • Contact Management
  • Contact Scheduler
  • Customer Database
  • Lead Management

CollaborationFeatures allow them to easily collaborate on projects and bring your team together.

  • Chat
  • Employee Directory
  • Remote Access
  • Remote Tracking
  • Workflow Rules & Management

Customer Service

The relationships are managed by service features with your present customers.

  • Customer Self Service Portal
  • Customer Service Integration
  • Tracking Customer Support

FatFree CRM

FatFree CRM is designed by FatFree CRM

Short Summary: FatFree CRM is a California-based company. Designed for Small and Medium sized businesses. It is actually available in Online and On-Premise Platforms also.

Description: Fat-Free CRM is an open source. Ruby on Rails-based customer relationship CRM platform. Out from the box, it features group collaboration, campaign and lead management, contact listings, & opportunity tracking.

Fat-Free CRM is a software that can be downloaded with no fees. This is an open source IT solution that’s fantastic for smaller businesses with limited budgets. Users may also take benefit of GitHub to be able to extract the source code of the functions for CRM platform. The free SuiteCRM software directory and CRM Software Comparison tool is useful not only for buyers looking for the best IT solutions but also for publishers & retailers selling applications.

Marketing Automation Features (Opensource CRM Software Comparison)

The Market Automation Features assist in creating and marketing new leads for your company.

  • Campaign Management
  • Campaign Dashboard
  • Email Marketing
  • Mail List Management

Sales Automation Features
Help sales reps close deals & collaborate more closely, so raising their control on the processes & removing the administrative hurdles.

  • Contact Management
  • Customer Database
  • Quote Management
  • Lead Management
  • Lead Tracking
  • Document Management
  • Mail Merge
  • Workflow Rules & Management

Customer Service

The relationships are managed by service features with your present customers.

  • Case Management
  • Customer Self-service Portal

SuiteCRM

SuiteCRM by SuiteCRM

Short Summary: SuiteCRM is an enterprise-ready open source CRM solution i.e., Small, Medium-sized businesses and large enterprises. It is available on all the platforms such as Online, On-Premise, and Mobile.  CRM Software Comparison & Comparing the expenses of custom CRM frameworks like Fat-Free CRM & Zurmo can be troublesome.Hence the light of the distinctions in every item’s estimating structure, one next to the other correlations aren’t generally conceivable.

Top 10 Leading Open Source CRM Applications of 2017 – SuiteCRM is being called the most effective open source CRM Software. This ground-breaking platform boasts a broad variety of benefits & features.the firms may utilize to take their marketing & sales efforts to the next level. SuiteCRM can provide actionable insights into customers & leads, increase sales, boost conversions, to improve both initiation & customer attention among plenty of other things. CRM Software Comparison tools & SuiteCRM system is the perfect software for growing companies or businesses given that it is completely customizable, scalable & adaptable to changing needs. This platform gives complete independence to users.

Market Automation Features

The Market Automation Features assist in creating and marketing new leads for your company.

  • Campaign Management
  • Campaign Dashboard
  • Email Marketing
  • Social Advertising
  • Social Media
  • Product Catalogue

Sales Automation Features
Help sales reps close deals & collaborate more closely, so raising their control on the processes & removing the administrative hurdles.

  • Billing/Invoicing
  • Contract Management
  • Contact Management
  • Customer Database
  • Territory Management
  • Quote Management
  • Lead Management
  • Lead Tracking

CollaborationFeatures allow them to easily collaborate on projects and bring your team together.

  • Document Management
  • Mail Merge
  • Workflow Rules & Management
  • Employee Directory

Customer Service

The relationships are managed by service features with your present customers.

  • Case Management
  • Bug Tracking
  • Customer Support Tracking
  • Customer Self-service Portal
  • Knowledge Base

Analytics Features

This will help your business critically evaluate sales and other action item metrics.

  • Custom Graphs and Charts
  • Custom Reports
  • Dashboards
  • Pipeline Reports
  • Sales Forecasting
  • Sales Reports

Productivity Features

These features are intended to make your staff more efficient. Features like creating templates of reports or web conferencing software are tremendous productivity boosters.

  • Data Import/Export
  • Email Plug-ins
  • Search
  • Tasks
  • Template Management

Administrative Features

Some of the amazing features, in this tool, include tracking. how much time your employees have spent on a certain task or a customer or using multi-language options & multiple currency features.

  • Multi-Currency
  • Multi-Language, and
  • Time Tracking

Security Features

Ensure the confidentiality and security of your data.

  • Data Encryption
  • Field-Level Security
  • Group Creation and Management
  • Password Management
  • Roles/Organizational Hierarchy and
  • Security Admin Profiles

Customization Features

  • Customizable Features
  • Customizable Forms and Data Fields
  • Dashboard Customization
  • Development Environment
  • User Interface Customization

Support Features

  • 24/7 Live Project Tracking
  • Email
  • Forums
  • Instructional Videos

SuiteCRM system is what you’re looking for?

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Nasir Khan - CRM Author

Nasir Khan - CRM Author

Deployed robust sales, marketing and customer support automation systems and implemented industry best practices/processes across verticals such as BFSI, Manufacturing, Real Estate, IT, ITES, eCommerce, Education etc.,