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Suite CRM is the gateway for a successful entrepreneurial Journey

By November 10, 2020August 18th, 2021Opensource CRM

Are you an entrepreneur? Do you take more time for establishing Customer relationships and get more business? Have you understood about CRM and how can it help you to boost your business?

SuiteCRM is the gateway for your successful entrepreneurial journey. It is regarded as the buzzword for data accessibility and retrieval.

Unravelling the buzzword:

At a time when everything is available at the tap of your finger, who wants to wait till you reach the office to access all the data that you need? The world of mobile has changed the very way we live and work. At the same time, global interconnectivity has increased communication and also increased competition for business enterprises, as today the whole world is a level-playing stage.

Employees look for flexibility and ease, such that they can work effectively towards the expected outcomes. For example, the sales personnel can reach out to the customer data available in the company’s systems, even when they are interacting with real customers on the actual field.

This is where SuiteCRM offers the support to yield result oriented outcomes. Simply speaking, it can act as a medium wherein employees of a company can access the customer related data of the company in real-time from their mobile devices like tablets and smartphones.

Target beneficiaries:

The most obvious benefit is for the sales team who is out there in close contact with the customers and potential leads. Scratch under the surface, and it will reveal the advantage of SuiteCRM for data analytic teams, IT, managers, business heads, company goal-makers, executives, service agents, PR personnel, CEO’s – just about any stakeholder in the company who needs information about the customers.

The unparalleled advantages – and more:

Real-time updates, quick access to data, projections, and reports, live query feeds straight from the backend systems are all integral to a robust Mobile app SuiteCRM solution. Additionally, it helps to combine the capabilities of the mails into your CRM solution for better results.

The edge of SuiteCRM:

A SuiteCRM solution can help create more leads based on geolocation, using the local map. It can help a field agent connect quickly to the back-end support, providing real-time feeds when a customer interaction or deal goes haywire. For a manager, SuiteCRM can help provide sales dashboards and reporting plugins to promote on-the-move tracking.

Hence SuiteCRM directly affects the productivity of the customer-facing teams, helps give answers in real-time about customers and interesting statistics thereof, and reveals deeper insights which can help make better sales forecasting, and better analysis at any point in the sales funnel.

Any marketing strategy for targeted audience can be effectively handled via a mobile app for services such as sending out emails in real-time to a selected customer base. Facilities such the above, help the company to sell more, service its customers better and help streamline all internal processes that deal with the customer data, keeping them synchronized in real-time no matter where the stakeholders are located at any given instant.

It even lets a company tap into the powerful SuiteCRM, seamlessly integrating it with a mobile app for an enhanced user experience.  Social media stalwart networks such as Facebook, LinkedIn, and Twitter are being used to augment customer info, such as updating the profiles and preferences of each customer, helping to build a more intelligent and personalized customer experience. Mobile app SuiteCRM integration also helps companies to use social media to reach out to customers, such that social marketing and customer services seem to be amalgamating into one single entity in the future.

Emerging tools and trends:

In today’s times, CRM integration is not a fancy annexation to an enterprise’s strategy; rather it is an important business goal that needs to be built into the very ethos of the company’s leading targets. To this effect, SuiteCRM Integration with SuiteCRM mobile app acts as a fundamental platform on which various solutions and apps can be built.

Mobile apps of the present times leverage much of the advantages from the cloud, wherein the lightweight apps can dig into the heavy storage residing on a remote cloud – live and from anywhere across the world. This can even facilitate instant sharing of important information across teams that are distributed across geographies, as each can access the central copy at the cloud server.

Out-of-the-box and smarter tools and solutions are emerging in the SuiteCRM market today. Where innovation is leading the trends, companies that are investing well into augmenting their sales and service teams with simple-to-use and ready-to-refer-to customer data via the adoption of mobile CRM, are finding themselves at an edge.  In fact a number of SaaS solutions for CRM are now available, providing the robustness of an outsourced system, best managed by experts, leaving the company to focus on the usage of the data rather than its cumbersome upkeep. These solutions focus on a central repository with integrated data and systems as regards to customers, accounts as well as new opportunities.

Contact Fynsis softlabs for any assistance in setting up the SuiteCRM application and boost your business productivity.

Nasir Khan - CRM Author

Nasir Khan - CRM Author

Deployed robust sales, marketing and customer support automation systems and implemented industry best practices/processes across verticals such as BFSI, Manufacturing, Real Estate, IT, ITES, eCommerce, Education etc.,